Frequently Asked Questions
Everything you need to know about our high-performance electronic components.
What is the standard lead time for custom plastic enclosures?
Most custom enclosures are fabricated and shipped within 7 to 10 business days, depending on the complexity of the design and current order volume.
Are your plastic components ESD-safe for sensitive electronics?
Yes, we offer a specific line of anti-static and ESD-safe materials designed to protect sensitive electronic components from electrostatic discharge.
Do you offer international shipping for bulk orders?
We ship worldwide via DHL and FedEx. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
What is your return policy for defective electronic housings?
We offer a 30-day return policy for any products with manufacturing defects. Please contact our support team with your order number and photos of the issue to initiate a replacement.
Can I request a sample of a specific material before placing a large order?
Absolutely. You can order a Material Sample Kit through our website to test the thermal resistance and durability of our plastics before committing to a full production run.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers for corporate accounts and high-volume wholesale orders.